Privacy Policy

• Purchase details: your email address, the amount paid, currency, purchase date and the payment reference or checkout session ID.
• Support correspondence: the content of emails you send us and our replies.
• Technical information: basic request and device data such as browser type and approximate location, used to operate and secure the site.

We do not collect your full card number, expiry date or security code — that information is entered directly with our payment processor and never reaches our website.

• To confirm your payment and unlock your secure ebook download.
• To send purchase-related messages and respond to your support requests.
• To keep records required for accounting, tax and dispute or chargeback handling.
• To detect, prevent and investigate fraud, abuse and security incidents.

We do not sell your personal information, and we do not add you to marketing lists without your consent.

Payments are processed by Stripe, which acts as an independent payment provider. When you check out, Stripe collects and processes your payment details under its own privacy policy and security standards. We receive only confirmation of the payment plus limited details such as your email address, the amount and the transaction reference — enough to verify your purchase and deliver the ebook.

We use a small number of trusted providers to run this website:

• Stripe — payment processing and payment confirmation.
• Our hosting and cloud backend provider — website hosting, database records of purchases and private file storage.
• Email — support correspondence sent to and from our support address.

These providers may store or process data outside Australia. We only share what is needed for them to perform their role, and we require them to protect your information.

The ebook PDF is kept in private storage that is not publicly accessible. After your payment is verified, we generate a temporary, expiring download link that is unique to your purchase. Access to our administration tools is password protected, and traffic to the site is encrypted over HTTPS.

No system can be guaranteed completely secure, but we take reasonable steps to protect your information from loss, misuse and unauthorised access.

We use only the storage necessary to operate the website and to complete a checkout and download session. Our payment provider may set its own cookies during checkout for fraud prevention and security.

We keep purchase records for as long as needed to support your access to the ebook, resolve disputes and meet our legal and tax obligations. Support emails are kept only as long as they are useful for assisting you.

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate or out of date.
• Ask us to delete information we are not legally required to keep.
• Ask a question or make a complaint about how we handled your information.

Email getaifromzero@gmail.com and we will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

This website and ebook are intended for adults. We do not knowingly collect personal information from children.

We may update this policy as our website or providers change. The current version is always published on this page.